I was pretty amazed at their piss poor level of service and had to ask myself if anyone even worked at NineWest.com???? Review Breakdown: 64 % 5 Rated 5 stars out of 5. I do not intend to shop with Nine West or purchase any Nine West products every again after this SECOND unacceptable resolution, so a gift card that was offered to me will not suffice. Back pull tab for easy slip on/off; Block heel; BOOT CONSTRUCTION. Consumers complaining about Nine West most frequently mention customer service and return label problems. View the latest selection of women's shoes, dress shoes, sandals, career shoes, casual shoes, boots and more. The 1st shipment contained 1 pair of shoes and the 2nd shipment which I received a few days later contained 3 pairs of shoes. I have never received such poor customer service in my life as I have from Nine West. Someone has posted a tiny bag of white powder through our letterbox! I've been a Nine West customer for years and was disappointed when they closed down their physical stores, but since I love their product so much, I bought a few hundred dollars worth of shoes from Nine West's website. No big deal, Im a reasonable person and I know that orders can get mixed up and misplaced. I placed an order … I hardly ever write reviews. Find helpful customer reviews and review ratings for NINE WEST Women's Plus Size 2 Button Stretch Suit Jacket, Black, 22W at Amazon.com. However my headache started when I started emailing and calling NineWest.com for a week without any answers. Note to Nine West: dont say or reply in your emails that youll get back to your customers within 24-48 hours if youre not going to keep your word! How was it that no one knew the status of 1 pair of shoes? Ii got a pair of shoes and they were slipping off my heel because of it. My wanted boots were waiting for me at ninewest :). I shipped my return using their return label on September 27. I will never purchase anything from Nine West again. However, if you attempt to return a pair, especially during Covid-19... BEWARE! I purchased the Mana ankle strap leather sandal during their after Thanksgiving sale. I've bought a couple of pairs of Nine West shoes online recently and I am normally a size 8. Nine west clothing size chart caska nine west niomi embossed bootie nine west jeans lucy roll sleeve nine west brock espadrille sandalNine West Clothing Size Chart CaskaNine West Clothing Size Chart CaskaNine West Clothing Size Chart CaskaSizeSizeNine West Flax Pump Nordstrom RackDream Adventures SNine West Skinny Leg Stretch Pants Reviews LeggingsWomen S Size … Have ordered from here a few times and was only disappointed once due to them sending me the wrong size. does this company really allow exchanges or returns? We use cookies for analytics, personalization, and ads. I am thoroughly DONE with this company and will never purchase from them again. I received my item and saw that one of the sandal was damaged, the leather was creased so I called customer service and asked if I can exchange for another pair. I've called every other week this whole time and they continued to tell me "it's at our warehouse and you'll receive a refund within 10-15 business days." 70 total reviews. Nine West was first mentioned on PissedConsumer on Jul 27, 2008 and since then this brand received 150 reviews. Whether you are attending prom for the first... We’re in this together! Rating Summmary: 11. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Great offers at this site! I have spent over $400 with Nine West in the last month, for this to be the second time I've been inconvenienced and it was not my fault! 8 total reviews. So it looks like we're being prepared for children not to go back until after Easter. Eventually they opened a help ticket for me and said I would receive a response within 24 hours. Never again. HTH. I never received a response. Nine West Plus Size Ruched-Knot Keyhole Top Limited-Time Special They only offer gift card! I've ordered 9 pairs of shoes and returned all but 1 cute, but nevertheless uncomfortable pair. not where they deny the return in order for them to make extra money. At the outlet stores you can get most shoes at a big discount. Read honest and unbiased product reviews from our users. Thank you. I am a size … This is page 1 of 1 (This thread has 4 messages.). Please stop putting those white sticks (any color) in the shoes to hold paper in the toe area & the back of the strap. I go 1/2 size up in Nine West heels. I'd say the size … Save the headache from dealing with their online department! NINE WEST IS SCAMMING their customers!!!!! I was able to speak to a very pleasant woman who explained the procedure for returning at their expense and received my reorder promptly. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Something else needs to be done! I could have easily had them shipped to my home if they would have stated the correct shipping information up front. Review Summary; Customer Reviews Nine West Nacoby Riding BootWrite a Review. Nice place to shop! Do they not care about their job nor do they not know how to read and understand their own system? model height is 5'10" and she is wearing a size 1X With a name like Nine West, you can expect Nine West shoes to be different or not your ordinary type of shoe. They will not offer an exchange or a refund. Shop Nine West Plus Size Crepe Skirt online at Macys.com. I take one size in flats (7) and one size in heels (7.5). Prom season is here, and you deserve to look and feel amazing for your big party! I've attached photos of my most recent (and final) purchase from them. To find more information about reviews and trust on Sitejabber.com please visit. 7 is uk 5 and 8 uk 6 etc unless they've changed in last few years. I couldnt believe the level of incompetence and inefficiency in their online customer service. Shop Nine West Plus Size Classic Sheath Dress online at Macys.com. This is unacceptable! Rating Summmary: 8. The color I purchased is a dusty rose/mauve that works as a neutral. Find helpful customer reviews and review ratings for Nine West Me Time Cashmere One Size at Amazon.com. Review Breakdown: 62 % 5 Rated 5 stars out of 5. To comment on this thread you need to create a Mumsnet account. You'll demand attention with these Ivani combat boots by Nine West. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. Read honest and unbiased product reviews from our users. I received confirmation that their carrier picked it up right away. I've had so many issues with their merchandise, returns & refund process, website, and customer service in these last 2 months that I don't even have the energy to rehash them all. Nine West Jessa Smoking Flat; Review Summary; Customer Reviews Nine West Jessa Smoking FlatWrite a Review. If I do purchase Nine West shoes I'll only do so at a store. The teacher who died just after Christmas. I found myself repeating my story every time I called. During checkout, it gave various shipping options and it stated that ground shipping was 3-5 business days to the address that I had entered. This bag has all the details the you'd find in a bag purchased from a high-end department store at a mere fraction of the price. I just purchased shoes for my daughter and when they arrived to the house on the packaging slip in huge letters I see FINAL SALE.NO REFUNDS. Stay safe with our COVID-19 guide. I likely won't see my refund until 2019! They do great homages to much more expensive bags. 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